1. Who we are
The 1980 Foundation bot is operated by the owner of the KSA 1980 Discord server, a community for Assetto Corsa and BeamNG players. It runs only in our own servers. For any privacy question, open a support ticket in the KSA 1980 server, or use the /privacy command.
2. What the bot stores
- Account identifiers: your Discord user ID, username, server nickname and avatar link.
- Moderation log: messages sent in the server, including edits, deletions and attachments, so moderators can review abuse, spam and deleted evidence.
- Support tickets: the conversation and files inside tickets you open or take part in, the ticket subject, and timing (opened, claimed, closed).
- Membership events: joins, leaves, role changes, onboarding completion, account age and the invite used, to protect the server and keep staff and group roles in sync.
- Activity: levels and XP, message and voice time counts, community group membership and activity, and voice help requests.
- Staff records (staff only): staff applications, ticket ratings, missions, voice time and promotion history.
- Moderation cases: bans, kicks, timeouts and warnings, with their reasons.
- Image fingerprints (scam image detection): for each image posted in the server the bot computes a short fingerprint (a 64 bit hash) to detect known scam images and the same image being spammed across accounts or channels. The image itself is not stored by this system. Fingerprints are kept for 7 days. When an image is flagged, it is posted to a staff only log channel as evidence.
- Online status (staff only, opt in): staff who opt in from
/privacyshare whether they are online, so a ticket waiting unclaimed can be sent to someone available. The status is kept in memory only and never written to a log. The bot ignores the online status of everyone who has not opted in.
We do not collect passwords, payment details, or the online status of members who have not opted in.
3. Why we use it
- Moderation and server safety (for example reviewing deleted messages and repeated abuse).
- Providing support through tickets and keeping a backup of each closed ticket for follow up.
- Rating the work of our support staff fairly.
- Community features: levels, groups, staff roles and promotions.
4. Automated ticket review (AI)
When a ticket is closed, its conversation is sent to an AI assistant (Claude by Anthropic) that rates how the staff member handled it. The result is used only to score staff work. Anthropic processes this data under its own terms. We do not use your data to train AI models, and we do not sell it.
You can turn this off at any time: /privacy → Settings → Automated ticket review. Your future tickets are then rated manually by staff.
5. How long we keep it
| Data | Kept for |
|---|---|
| Server messages in the moderation log | 30 days, then removed automatically |
| Attachments in the moderation log | 14 days, then removed automatically |
| Voice activity log | 90 days, then removed automatically |
| Membership, moderation, invite and ticket activity logs | 365 days, then removed automatically |
| Your private copy of a closed ticket | 24 hours, then removed automatically |
| Ticket conversations and ticket backups kept for staff | Until you delete them with /privacy |
| Levels, activity, groups and help requests | While you use these features, or until you delete them with /privacy |
| Staff records | While you are a member of staff, or until you delete them after leaving the team |
| Privacy request log (type and date only, no content) | Kept as a record that your request was handled |
6. Who can see it
- Moderation logs and ticket backups are visible only to authorized staff channels.
- Your private copy of a closed ticket is visible only to you.
- Data is stored on a private server operated by the server owner, with access limited to the owner.
- We share data only with Discord (the platform itself) and Anthropic (automated ticket review, see section 4).
7. Your choices and rights
Use /privacy in the KSA 1980 server. Every reply is private to you.
- My data: see what the bot stores about you (counts per category).
- Export: download a copy of your data as a file.
- Delete: remove your data from all bot systems. It runs immediately and you get a summary of what was removed.
- Settings: turn the automated AI ticket review on or off, and (staff only) opt in or out of sharing your online status for ticket dispatch.
Kept after deletion: moderation cases and bans (server safety), and staff performance records while you are a member of staff. The moderation log itself has no opt out because it protects the server, but you can request deletion of your data at any time.
8. Changes
If this policy changes, we update this page and the date at the top.